Iconiq’s SignIQ7 solution has recently been recognised by Woolworths at their 2007 Annual IT Supplier of the Year award dinner.
At the ceremony held at Woolworths’ Support office in Sydney on November 14th, 2007, Iconiq was awarded best Application Software (including Product Support and Maintenance) amongst well known and respected competition.
Woolworths’ IT Supplier Program is based on the simple objectives of continuous improvement and constructive feedback being provided on the combined performances in the most important areas of their business.
The program is conducted through the collation of scores and comments on each IT Supplier’s performance in a number of areas:
- Quality of goods
- Quality of service
- Quality of personnel
- Quality of communication
- Quality of relationship
- Initiative
- Cost Control and Efficiency
Scoring is undertaken by Woolworths’ contract manager, relationship team, representative IT users, and representative non-IT end users for each area. Reviews are held quarterly with an annual average quarterly rating used to determine the category winners.
Special mention was made on the night of Iconiq’s ability to respond rapidly to new requirements, providing Woolworths the means of implementing new initiatives in an extremely timely manner.
The SignIQ solution has been used by Woolworths since 2001 and is now used in Woolworths Supermarkets and liquor stores in Australia and New Zealand.
For more information on SignIQ, please contact sales@iconiq.com.au
